Privacy policy

Privacy Policy

Last Updated: July 25, 2026

At Ultra Lighting ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address

Order Information

Products Purchased
Order History
Payment Confirmation
Delivery Information

Technical Information

We automatically collect certain information, including:

IP Address
Browser Type
Device Information
Operating System
Website Activity
Cookies and Similar Technologies

How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Deliver purchased products
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional emails and marketing communications (only when permitted)

Payment Information

Payments are processed securely through trusted payment providers. Ultra Lighting does not store your complete credit or debit card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor behavior
Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We may share your information only when necessary with:

Shipping and delivery companies
Payment service providers
Shopify platform services
Marketing and analytics providers
Government authorities when required by law

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your information, no online system can guarantee complete security.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes
Enforce our policies

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Withdraw marketing consent
Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. Ultra Lighting is not responsible for the privacy practices or content of those websites.